Laptop keyboard suggesting careful handling of information

Privacy policy

How we handle personal information when you browse this site or enquire about lessons.

Who controls your information

Innovative Syscloud, 12 Marley Point Road,Nicholson,Victoria,3882,Australia. Email info@innovativesyscloud.digital or call +61 0353838785 for privacy questions.

What we collect

When you submit the contact form we receive your name, email address, optional lesson interest, message content, and consent confirmation. If you phone or email us directly, we keep the details needed to reply and manage a booking.

Technical logs from hosting may include IP address, browser type, and pages visited. Cookie preferences are described in our cookie policy.

Why we use it

We use enquiry details to answer questions, confirm workshop or coaching places, and improve how we describe lessons. We do not sell personal information.

Sharing

We may share information with service providers who host email or the website, solely to operate those services. We may disclose information if required by law.

Retention

Enquiry records are kept as long as needed for the booking relationship and ordinary business records, then deleted or de-identified when no longer required.

Access and correction

You may request access to, or correction of, personal information we hold about you by contacting info@innovativesyscloud.digital. We will respond within a reasonable time under the Australian Privacy Principles.

Overseas storage

Some hosting or email providers may process data outside Australia. Where that occurs, we take reasonable steps to ensure appropriate handling.

Changes

We may update this policy by posting a revised version on this page.